Blockchain Technology Impact HR Hiring and Off-Boarding Practices in the Telco Sector in Hong Kong

A Deloitte (2016) survey report states that blockchain technology can have an impact on the telecommunications industry in preventing fraud, identifying as-a-service and data management, 5G enabling, and IoT connectivity. For example, fraud costs more than USD 38 billion a year. In a panel of industry experts, Carrier Industry is looking for ways to cut costs, boost revenues, and market segments through blockchain technology (Total Telecom, 2018). Blockchain is treated as a breakthrough technology for managing the operation of telecommunications such as identity management, smart contracts, payments and transactions, reporting and analysis, network management, billing / OSS, etc. A statistical analysis shows that blockchain in telecommunications and postal services in 2017 amounted to more than USD 39 million and is expected to achieve an estimate of more than USD 641 million by 2023-end, suggesting powerful market growth over the next few years (Market Research Future Report, 2018). Since carriers apply telecom standards to run its business and operations, and thus blockchain technology, a high secure of distributed ledger and trust processes to solve the high traffics. According to a survey by IBM Institute for Business Value (2018), it states that 36 percent of Communication Service Providers (CSP) are already considering or actively engaged with blockchain, 41 percent of CSP may support their strategy by assuring data management, and 46 percent of CSP are already exploring or engaging with blockchain and already invested in it to develop new business models.